ReFund Policy

Thank you for shopping at The Real Jen Ems.

Please read this policy carefully. This is the Return and Refund Policy of The Real Jen Ems.

Digital Products

No refunds for any digital products will be issued once the order is confirmed. Customers are held responsible for any errors that may have been made when ordering if they do not contact me within 2 hours of ordering.

Please contact me if you experience any issues receiving or downloading my products.

Virtual Meetings

The Business Astrology Readings and the 1:1 Sessions are non-refundable once an appointment is scheduled. Customers will be held responsible for their appointments. Rescheduling will be held on a case by case basis through Jen.

Contact Me

If you have any questions, please contact me: jen@therealjenems.com